Information
Find answers to common questions about Em's Endless Creations and our customized tumblers, apparel, and more. We're committed to providing clear and helpful information to ensure a smooth shopping experience.
Frequently asked questions
Welcome to the FAQ page for Em's Endless Creations! Here, we address your most pressing questions and concerns. We aim to build trust and provide transparency in every interaction, ensuring you feel confident and informed when shopping with us.
What are the most common questions customers ask about your products or services?
Do you charge for shipping? Yes, shipping is $7.50 normally but could vary depending on the product and location.
Are you local as well? Yes, Em's Endless Creations sells locally in Louisville, Kentucky, and also ships to other states.
Do you plan to open up a small shop or boutique in the future? Yes, it's a work in progress, and within the next few years, I aim to have my own physical location.
What are the biggest concerns or hesitations customers have before buying from you?
Customers sometimes worry about whether Em's Endless Creations is sincere and legit. With many scammers around, it's understandable that people may hesitate to trust businesses unless they know them personally. I am committed to building that trust through transparency and excellent service.
What are the most important things customers should know about shipping, returns, or exchanges?
Please bear with me; I will get your items to you as soon as possible. If there's ever a delay or reason why the shipping is prolonged, I will keep in contact and be completely transparent with all of my customers. You can also review the Shipping & Returns page for more details.
Your questions answered
Still have questions? We're here to help! If you can't find the answer you're looking for, please don't hesitate to reach out to us. Your satisfaction is our top priority at Em's Endless Creations. Contact us directly for personalized assistance.